Owais Portfolio | Portofly

Experienced IT Team Lead

I am an experienced IT Team Lead with a strong foundation in system administration, network management, and team coordination. I am dedicated to fostering collaboration within teams to enhance productivity and optimize overall performance. By focusing on seamless IT service delivery, I ensure that technology solutions consistently support and align with business objectives. My commitment to continuous process improvement and maintaining a reliable infrastructure enables me to create an environment where technology drives efficiency and meets the evolving needs of the organization.

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Projects

Developed and completed multiple software projects demonstrating proficiency in modern development technologies, problem-solving, and application design. These projects include web applications, database-driven systems, and user-focused solutions, showcasing skills in frontend and backend development, API integration, and responsive design.

Website For Crack Softwares

Our website provides a collection of software resources and tools for company use, offering access to various applications to support business operations and productivity.

Exam Portal .net

I developed a local-network examination server using .NET, handling the complete design, development, and implementation myself. The system was built with integrated anti-cheating measures to ensure a secure and reliable examination environment.

Domain Controller connected with firewall

The Domain Controller is connected through the firewall, ensuring secure authentication, authorization, and directory services while controlling and monitoring network traffic between internal and external networks.

Experience

IT Support Supervisor

Colombia Information Technology

Mar 2023 — Present · 3 yrs 4 mos

Full-timeHybrid

Supervised daily IT operations, ensuring smooth functioning of computer systems, networks, and user support.
Managed a team of IT technicians and provided training to improve troubleshooting and technical support efficiency.
Handled IT-related complaints, resolved issues promptly, and maintained high user satisfaction.
Implemented new technologies to enhance company productivity and reduce downtime.
Maintained detailed reports on IT assets Nodes, system performance, and support requests.

Sales Executive

International Sales

Dec 2021 — Jun 2022 · 7 mos

Full-timeHybrid

Answered incoming calls from customers and provided information about cleaning services, pricing, and booking schedules.
Maintained customer records and updated booking details in the company system.

Skills

IT Infrastructure ManagementNetwork Configuration & TroubleshootingSystem AdministrationData Backup & SecurityTeam Leadership & SupervisionProblem Solving & Time ManagementVendor & Asset ManagementTechnical DocumentationCommunication & CoordinationExcellent Communication & Customer ServiceProblem Solving & Complaint HandlingData Entry & Call LoggingCRM / Call Center Software UsageCITHardware NetworkingFront & Backend Web developmentIntroduction to CybersecurityNetworking essentialsCisco Packet TracerIntroduction of IoT and Digital TransformationIT EssentialsFreelancingGraphics DesigningAuto-cadDigital MarketingCCNACISSPData Analytics & Business IntelligenceEcommerce managementCommunication and Soft Skills

Education

BS in Business and Information Technology

Virtual University

Mar 2026 - Present

Degree

Doing relevant coursework in Business marketing, management and database management

Software Engineering

Aptech Education Pakistan (Colombia Information Technology)

Sep 2016 - Sep 2019

Degree

Focus: ACCP-E

Completed relevant coursework in web development, database management, and software engineering.

Intermediate (Computer Science)

Jamia Mila Govt Science College

Other

Developed analytical and problem-solving skills through numerical and experimental work. Learned logical reasoning and technical report writing. Acquired basic computer knowledge including MS Office and internet research. Learned time management and discipline while balancing theoretical and practical studies.

Computer Science

Sawt Ul Sharq Public School

Degree

Developed basic foundational knowledge in Computer, Mathematics, and Languages. Learned problem-solving and analytical thinking through Mathematics and Science subjects. Improved reading, writing, and communication skills in English & Urdu.

Links

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Contact

Open to work

Let’s connect. Choose the fastest way to reach me.

owaisahmedkhan0321@gmial.com

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Phone

+923212342781

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